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  1. Smart Send
  2. General
  3. Customer Self-Help

Customer Self-Help

Customers can use this feature to quickly find an answer to their question. Just type in a few words that describes your query and our system will provide a suitable response.

  • Can the item/s be dropped off to or picked up from a depot?
  • What is the latest time I can book a same day pickup?
  • I have multiple items to send to the same delivery address
  • How do I organise pickup and delivery of my goods?
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