Customer Self-Help
Customers can use this feature to quickly find an answer to their question. Just type in a few words that describes your query and our system will provide a suitable response.
- Your system will not accept the dimensions I have entered?
- Can the item/s be dropped off to or picked up from a depot?
- Can Smart Send pickup and/or deliver to/from my location?
- What is the latest time I can book a same day pickup?
- I have multiple items to send to the same delivery address
- How do I organise pickup and delivery of my goods?