I have one Location ID in my Shopify store but can’t get fulfillment to work through the Smart Send Premium app for Shopify?

Please check you have funds in your Smart Top-up account in your VIP account console in the Smart Send website (https://www.smartsend.com.au).  You can add funds to your Smart Top-up account via credit card, Paypal or Bank Transfer.  Once funds are available you will be able to fulfill orders through the Smart Send Premium app seamlessly.

If this doesn’t resolve the issue, please review the Step 1-3 tutorial videos below:

Step 1:  Housekeeping in Shopify

Step 2:  Settings in app

Step 3:  My Products in app

Paid support can be provided if you need further assistance.