If you receive an error 'session expiry' on our site when attempting to obtain a quote or you're having issues with logging in to our site, this can be due to a 'caching' issue in your browser. The easiest way to resolve this issue is to clear the cookie cache in your web browser.
We would recommend choosing to clear all options presented to you when removing cookies from your browser (you should be able to leave 'Passwords' unticked however). The link below presents an online guide on how to clear your cookie cache depending on which web browser you use:
Once you have cleared your cookie cache you must also restart your computer to ensure this process is complete.